[SR] Merging two Subscription License Keys

Applicable to: All Lumion versions

1. Question

1.1. The user asks if he can merge two or multiple Subscription License Keys

2. Standard Reply

2.1. Answer:

Hi,

Thank you for reaching out.

Unfortunately, it is not possible to Merge Subscription License Keys. It can only be done for Perpetual License Keys, see our article below:

• Knowledge Base: Can you merge License Keys?

We are sorry we do not have better news regarding this.

Let us know if you have any other questions.

3. Cause/Background information

3.1: References:

• Zendesk Support Requests:

1. https://lumion.zendesk.com/agent/tickets/63929